FAQ

How fast will my Urban Undercurrent order arrive? We offer three reliable shipping speeds across the USA to get you ready for your next getaway:

  • Express Shipping: $20 (3-6 business days) – For those last-minute weekend resort trips!

  • Standard Shipping: $10 (7-14 business days)

  • Free Standard Shipping: $0 (7-14 business days) – Automatically applied to qualifying orders.

When will my order ship? Most orders are processed, quality-checked, and ready for transit within 1-2 business days. You will receive an email confirmation with a tracking number the moment your package departs.

Do you ship to P.O. Boxes and Military Addresses? Yes! We proudly ship to all valid residential, business, P.O. Boxes, and military (APO/FPO) addresses within the United States.

SIZING & FIT

How do I find my perfect fit? Swimwear needs to fit like a second skin. Please consult our Comprehensive Size & Fit Guide [Link] available on every product page. We include detailed bust, waist, and hip measurements to help you find your flawless fit.

What if I am between sizes? If you prefer a snug, compressive fit for active swimming, we recommend sizing down. If you prefer a more relaxed fit for lounging by the resort, we suggest sizing up.

RETURNS & HYGIENE POLICY

What is your return policy? Due to the delicate nature of swimwear, we accept returns of unworn, unwashed items with all original tags and the hygiene protective liner intact within 30 days of delivery. (Pro-tip: Please try on your swimwear over your underwear for hygiene purposes!).

What if my item arrives damaged? We hold our quality control to the highest standards. In the rare event that an item arrives defective, please contact us at info@urbanundercurrent.myshopify.com with a photo within 48 hours, and we will arrange a replacement immediately at zero cost to you.